Hi experts at flyertalk,

I recently booked a OW RTW ticket starting from CAI. The initial routes are CAI-AMM, DOH-HKG, HKG-MEL, etc.. I called Qantas to add a flight segment for AMM-DOH a few weeks ago, but from Cathay Pacific app, this segment was never issued.

I then called Qantas again today for issuing the AMM-DOH segment. After an hour wait, the agent told me he still worked on the request and would call me back within 24 hours. Interestingly, the reservation now is changed to DOH-HKG, HKG-MEL, etc.. and the CAI-AMM segment is missing. More interestingly, from Cathay Pacific app, it shows all the segments are not issued except the DOH-HKG. I am not sure if I should worry about this, but it seems to me that the entire ticket is somehow canceled. If so, is there a way to reinstate the ticket?

By the way, I have the ticket number (starting with 081). Is there a way to check the ticket status instead of checking on Cathay Pacific app?