Originally Posted by
rylan
Sounds like this was mechanical within the aircraft by "de-icer gone bad", which caused the 5hr delay.
Yes as other said, send in a complaint via the form on the DL website and they'll probably throw you some miles.
De-ice to me means on the ground equipment generally owned by the airport. Anti-ice generally is what is on the plane. Can be used either way, just pointing out this maybe an airport failure, not DL.