Originally Posted by
paul4471
POINT OF INTEREST - for anyone who got on the recent ex-CAI deals but had to ticket with QF. I was on the phone to AA RTW desk making some changes to an ex-TYO AA ticketed booking and at the end of the call I asked if there was any chance they could help me with some difficulties in a QF ticketed DONE5. The agent was super helpful and said yep no problem and let's get that taken over by AA so we can get this all sorted.
30mins work and clean up of the QF Fiji call centre mess (4 x duplicated sectors on different dates, married segment issue etc and at least 10+ wasted hrs with QF call centre, and no promised call backs) and the ticket is now under AA control and the dates etc all fixed up.
So it can be done but caveat is that I'm AA llifetime Plat and the itin does have one intercontinental AA sector (DFW-SCL), not sure how much those things mattered.
Quite interesting, I might try this after I fly my AA metal JL coded segments so they don't attempt to convert them back to AA codes. I think though at that point there's little I'll want to change, just dates as I'll have flown most of the itinerary and my final 2 stopping points likely won't change, but it may be advantageous to convert DOH into a stopover vs. transit back to CAI (or even change CAI to AUH or another ME destination if WY actually joins by then). QF seems to have a problem with 2 stopovers in the same place despite the online tool being quite happy to ticket it that way if you set it up initially.