FlyerTalk Forums - View Single Post - aa.com website / app down, glitch, bug, etc. (master thread)
Old May 6, 2024 | 11:52 pm
  #67  
nyc6035
30 Countries Visited
60 Nights
5M
25 Years on Site
 
Join Date: Mar 2001
Location: JFK
Programs: AA Life Plat Pro; TWA Life Plat; HH Diamond
Posts: 1,169
Been getting the "Our system is having trouble message" for about 10 days or so.

Getting the failure when the system has an award or revenue flight and it goes to pull in my profile information to fully build out the record.

I've tried deleting cookies, logging in from the mobile (android app) and logging in from MS Edge instead of Chrome. All three fail in the same spot.

I tried changing the password based upon notes above - thinking maybe it was too complex. No impact.

All suggestions welcome. I dread having to call in for new reservations...

Last edited by nyc6035; May 7, 2024 at 12:32 pm
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