FlyerTalk Forums - View Single Post - aa.com website / app down, glitch, bug, etc. (master thread)
Thread: aa.com website / app down, glitch, bug, etc. (master thread)
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Old May 6, 2024 | 1:51 pm
  #66  
airb330
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Join Date: Nov 2008
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Originally Posted by pbh220
Profile is accurate. But there's something really dysfunctional with the aa site AND the app. I enter correct contact info on the app and it won't allow me to select a country code for the mobile ("Select" menu doesn't drop down).
Plus the app doesn't "save" the info: instead it just grays out & nothing is saved.
You are lucky that they have it correct.
My husband's passport info entered and he gets 'NO MUST MATCH YOUR PROFILE"---and it does!
Logging in: sometimes it auto fills my pw (like it should) and sometimes it doesn't.

Any intell on what's going on with their IT?
I’ve had the country code phone number issue for months. I have given up and just use a computer which is annoying.
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