Originally Posted by
YannickJT
Hey, that is not the aim of the study. However, revealing the real goal of the survey beforehand may bias the answers respondents give. Since you've already filled it in, i can tell you more about the study in a private environment if you're interested? (i don't know if this website has private messages)
Originally Posted by
YannickJT
I am a Master student at Tilburg University. For my master thesis i am conducting a survey to gather insights from Flying Blue members. Your feedback will help us understand the experiences and perspectives of KLM's loyalty program participants. This is a great opportunity to share your thoughts and contribute to our research.
And, for sure, this is not a biased way to ask ?