Originally Posted by
zitsky
Two of us (no status) are traveling RDU-EWR-LHR tomorrow in PP, Friday May 3. RDU flight leaves at 6:45pm UA 274 to EWR estimated arrival 8:37pm. Then EWR-LHR UA 940 9:50pm to 10:10am.
I see the flight RDU-EWR was delayed today and maybe other days recently giving only a 30 minute connection in the same terminal C.
Edit: It looks like the connection went from 30 minutes to ZERO on tonight’s flight?
I’m concerned about missing our LHR flight tomorrow. What is the best way to protect ourselves and get rebooked if we miss our EWR-LHR flight?
There seem to be PP seats left on the 11:00 pm flight to LHR. I’ve heard that flight can be canceled and the plane used for an earlier flight in case of a delay of THAT flight arriving at EWR? Phone call? Smartphone app? Customer service desk?
Also if we end up on a later flight and we’ve already checked bags will they end up on the later flight or will we find them at baggage claim in London from the delayed flight?
Edit 2: So some flights from RDU go to Terminal A and the app says we have to go from A to C. Is the Airtrain the best way?
With no status, the app is probably the best way to get help during irrops. If you know ahead of time you will miss connection, I would at least try to call to see how bad the wait time is.
Most (all?) of the customer service desks at EWR are no longer staffed. They have a QR code you can scan to get connected to an agent instead. No idea how well that works.
You may end up with a choice of either sitting in regular economy or waiting a day (or more) to be accommodated in PP.
If you arrive in Terminal A, best to take the transfer bus to Terminal C. Quicker, and you do not have to re-clear security, etc.