Originally Posted by
avogadro
FWIW, I went on a trip with my mom recently. I booked her room. Transferred the reservation to her account. Transferred a GOH award to her. And paid for her stay at the end with my credit card. She got the three nights for the stay and her points posted to her account. And I got the "Guest of Honor Gifting Credit" giving me a night on my account.
I'd suggest following up to try to get the night credited. I had a different stay where the guest stayed on his own, used my goh award, and paid for his stay and I didn't get the credit. I followed up with my concierge and she got it figured out.
Thank you so very much for your information!!
This is very helpful. I will emailed them regarding this issue.
Originally Posted by
Matt4200
In OP’s scenario it sounds like the GOH certificate was not correctly applied since the guest still has it in their account (based on my reading of OP’s post).
I was 200% for sure that it was applied correctly because I saw his app's reservation showing "GOH" logo on it.
So I was surprised that I didn't get an ENC and he still had the GOH.