Originally Posted by
ironmanjt
If they are a specialist I suggest you go back to them with these questions. There’s nothing preventing this, so if they’re specialists and they’re telling you this they owe you a better explanation.
You’re paying them and not us, so I’d suggest if you’re not getting satisfactory answers from them and think free internet advice is more valuable you might want to reconsider who you’re paying.
I will do, but given your guess for the reason there will not be much they can do if the lower fare buckets are not available.