Same and agreed. So we don't have data points of these booking in non Y or B fares ex europe
Update: agent for companion pass yesterday couldn't price ticket unless it was two one ways. Says completely unrelated to fare class. Could not get it to work.
agent today says it IS related to fare class. Refusing to escalate to manager. Says customer solutions is only via email.
we have talked to 5 people and spent 4 hours on the phone.
Last edited by Adam Smith; Apr 30, 2024 at 11:40 am
Reason: Merge consecutive posts by same user