Citi just closed all my accounts. I only had credit cards. The email told me to contact [email protected] for a reason. I had been running 600k to $1mm a month on the AT&T Access More card at least since 2018, so it's not like this activity is uncharacteristic. Citi issued the initial mortgage on my property, so clearly they know who I am. If they had AML concerns, they should have addressed them years ago. At the end of the day, I suspect interchange didn't cover the 3% I was earning, so I get it. I don't have an asset management or banking relationship with them, so it's not like I have an internal advocate to keep the accounts open.

Now I need to decide how to make sure they post the ThankYou points they owe me. I think I might need to arbitrate. Any tips there? All in the game though!