Originally Posted by
Everythingisascam
I do not believe the promotion is still accepting applicants. I found my confirmation email from Citi with the promotion details and I have faxed that in to them per their request (an absurd request that I suspect is designed to dissuade customers from seeking their rightfully earned rewards). I searched my email for 'Citi Miles Ahead Savings' to find that. The full promotion details are also on the travel-on-points.com website if you need reference.
I'm quite bothered by their incompetence, abuse of power, and deceitfulness. I have low faith they will give me my rewards. I have filed complaints with the Federal Reserve, CFPB, OCC, Trust Pilot, the BBB, and Consumer Affairs. I will never bank with them again. Unsure if talking to American will have any impact, but I'm fairly drained by the energy and amount of effort already put into this debacle.
I don't recall this being a "promotion" per say. I was under the impression that the 25% RDM bonus on credit card spend would be offered as a standing account benefit rather than a limited promotion. I signed up for my account some time ago, either 2021 or 2022. I don't have any emails about it in my archive, so I may have gotten a mailer. This "offer" matches my recollection:
https://travel-on-points.com/citi-mi...savings-offer/
This says "25% more miles earning on your card on purchases of up to $50,000 spent per year." which shows it is an ongoing benefit. I never saw any communications that they ended this benefit so as far as I'm concerned, I should still be hauling in that bonus, but I haven't seen any bonus miles over the years I've maintained this account and my Citi AAdvantage Executive card.