So I bought a Latitude fare from Riga to Edmonton in December.
It priced out in the following fare code: KFDXXULT
When I booked I searched eupgrade availability. From Frankfurt to Toronto it was waitlisted but cleared immediately from Toronto to Edmonton.
When I search on AC.com for the flight but with a ticket originating from Canada the flight is available for upgrade now. Why is it not available when I booked from Europe but if I were to book from Canada right now I could upgrade? Could I call in and get them to process the upgrade or are they going to laugh at me when I suggest it.
I do not have expertflyer so can't search it but the flight in question is AC 841 on 12 December from Frankfurt to Toronto.
Any help or guidance on how to make this upgrade go through would be appreciated.