Originally Posted by
flyingcrooked
Thanks. The search engine is giving me zero flights on any dates I search, which suggests at least the website/app issue is not a matter of K or T availability.
Re the ad-col, I wonder if what's happening is that when I try to change the flight through an agent, somehow the existing fare is being treated for pricing as if it's a T, rather than a B that depends on T inventory. The agent sees B on her end, but I get charged the difference between B and T not because there is no T availability (there is in expert flyer), but because the system treats it as a T fare and applies the upcharge. Is this a possibility?
These fares are ‘private’ fares restricted to specific booking offices (I.e. the website) and the call centre may not be able to see these fares unless they are able to ‘switch into’ the correct booking office.
Also searching on expert flyer for a partially flown booking isn’t fully helpful as the inventory available to switch into on your return can still be dependent on the flown journey and therefore may actually not be available.