Originally Posted by salsa

It is funny that AA accuses FAs of stealing when AA robs customers of the value of our time and the ability to make rational travel decisions by jerking us around with knowingly false information.

Absent a negotiated agreement on this issue between the company and the union, this matter will be resolved at arbitration (if AA tries to ban the practice unilaterally) or the next contract negations. It seems unlikely that an arbitrator would be sympathetic to getting AA out of a mess of its own making.