Review from April 2024
I’ve stayed here three times in the past few months. Traffic means that if you stay here, it’s a real schlep to other parts of the city, so think about what you want to do before reserving here.
I have a soft spot for this hotel because I love the building and it’s original, minimalist decor. The park view suites are spacious and very comfortable. While I’d prefer a location on Reforma, the views from higher floors here are lovely.
From my last few visits, I’ll list the highs and lows in case they’re of any use to others:
Highs:
- Decor and design, if you’re a fan of Japanese minimalism
- Views of Chapultapec Park
- A nice lounge, if that’s your thing
- A very good gym and small pool
- The sushi bar is outstanding;
Lows:
- Service isn’t what it was before the pandemic, no more club floor check-ins. Service wasn’t ever the real strength here, IMO
- While I’m usually able to reserve a suite with an upgrade certificate, on my last visit reception tried to tell me that there’s no late check out for globalists in suites. I had to talk to a few people before getting this fixed, but WTH? They claimed it’s only offered from regular rooms. I’d never heard this before. Kind of a deal breaker for me since I usually catch an evening flight back to Madrid.
- I think the Japanese restaurant (with the sushi bar) is one of the best in Mexico City, but it’s breathtakingly expensive by any standards. The other restaurants are mediocre IMO.
I hope this is of some use to others. Happy travels.