Originally Posted by
WannaTheater
Can confirm that today an exit row aisle seat (11C) opened up on my flight, and I did NOT receive an email alert. But wonderfully, the Expert Flyer automatic billing service is apparently working, as I just got charged for another year.
If there is anyone from ExpertFlyer that reads this thread, fix the problems. We pay for a service, and you are failing to provide said service. This is software, not brain surgery.
I have the same issue - zero seat alerts at a time when I really need them (isn’t that the point though?!) plus the 100s and 100s of false alerts a couple of months ago when I had to re-enter them all again, twice, and all in return for an annual payment. Marvellous. I really need these to work and I told them so in an email on Monday. It won’t come as any surprise that I’m still awaiting a reply.