Originally Posted by
iahphx
If anyone figures out the actual rules for cancelling Frontier award travel, please post them. I'm thinking of using my points for the Caibbean next year, but haven't given it much thought yet. Domestically, the longest nonstops I can do from the East are to Vegas, and they've been selling me seats for $39, so award travel seems silly. I try to avoid booking Frontier connecting travel, as that didn't go well for me.
I just cancelled an award that was 26 hours from departure. Agent said something like, since this is day before, I can refund points and taxes. I have canceled multiple award flights (for eclipse destinations with clouds) and all has gone well. I haven't tried canceling inside 24 hours to departure though.