FlyerTalk Forums - View Single Post - Adding KTN and Redress Number on Air India Website

Apr 4, 2024 | 1:22 pm

#6

TWA884

Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist

Join Date: Dec 2009

Location: LAX

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Posts: 24,654

You are not alone.

I found the following message in the Air India moves from Sita PSS to Amadeus on May 24, 2022 thread in the India-Based Airlines forum.

Quote:

Originally Posted by SeeBuyFly

The booking web page, while generally more stable than in the past, still has some flaws. A non-AI FF no. is still not retained, it can be entered but it does not show up in MMB. There is also no way to enter a KTN even though AI participates in PreCheck. It was suggested in one of the blogs that one should enter the KTN in the redress number field, but there was no such field.

The only other suggestion that I have it to try checking in at the lounge, if you have access, or at the gate when the agents get there.

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