Submitted a claim for expenses for delayed bag and after a few email exchanges sending receipts and bank info, etc, TAP said they approved the purchases and had initiated a bank transfer. That was 2 weeks ago. They were very responsive with the claim, but I'm not seeing anything in my account re the transfer. Does anyone know how long this takes? I don't mind waiting a bit, but I'd like to have some sense of what to expect. Thanks.

Update: At 3 weeks, I replied to their email and asked for an update. The next day, they replied that the transfer to my bankd had been sent, and sure enough, it posted that day. They handled all of this efficiently and correctly. I have nothing but praise.