Cant cancel award ticket on Website
I have been trying to cancel an award ticket on F9 website for a couple of weeks.
I get the "We are otter-ly sorry....." We are currently experiencing technical issues.
Tried Chat, and the guy said I could exchange my miles and get $38.xx.
It was a 10k award with $11.20 taxes paid.
I am diamond elite and got works with the award ticket.
I had no problem cancelling a revenue ticket.
Any suggestions besides not flying F9 ?
cheers........