Originally Posted by
MilesTalk
exactly. Not to mention how you have to actually book flights to see how many certs. Discussed as nauseam here of course but that’s only because of how insanely ridiculous it is.
Spoke with the Mosaic Line a few days back & the agent - who seemed competent - stated that they now have to ability to check for you how many M2M certs would be required for any particular routing.
It's obviously a band aid for a bullet wound & way too little too late, but I would suggest those attempting to use M2M certs to call the Mosaic Line from the start from now on & hopefully it'll be a less time-intensive process checking through viable options. She was very apologetic & definitely understood how bad a look this was for Delta status matchers, who, for the most part, had many similar type of issues redeeming GUCs up until this point.