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Old Mar 28, 2024 | 11:32 am
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CDTraveler
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Originally Posted by gfunkdave
The current object of my ire is Lufthansa, but I've experienced it with Swiss, and I think BA and others. I seem to recall something similar with Air New Zealand too but am not sure, it's been a while. Why is it that once you pay for seat selection (don't get me started on them charging to select your seat as an elite on a non-Basic fare) you can't modify your selected seat without calling their customer service desk? Compared to these, the US airlines are models of technological efficiency.

Also to add: I apparently have a Miles and More account but the website just tells me "A technical error occurred" when I try to log in.
Still waiting for most European carriers to allow booking an open jaw online. There's one, either EI or FI, can't recall which it was, where I succeeded in doing it via kayak.com, but it can't be done directly on the airline site.
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