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Thread: Accor Bookings saying they are not Eligible for Points
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Old Mar 27, 2024, 11:06 pm
  #13  
starflyergold
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
 
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Accor ALL Platinum
Posts: 7,607
Originally Posted by dreamingbeyond
Is this still a common occurance, or should I take it on face value?

Just got this message myself - booking at the Mondrian Hong Kong and they have this ''lifestyle city & beach breaks" rate direct on Accor (equivalent to the Flexible Rate but with a different name).
Spoiler
 

But post booking it says the stay is ineligible for points! Is this an I.T. error or true? I can't seem to find any info anywhere from Accor's website!
I'd say it is an IT problem but if you want to make sure contact the hotel and flag this nonsense.
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