FlyerTalk Forums - View Single Post - Accor Bookings saying they are not Eligible for Points

Mar 27, 2024 | 11:06 pm

#13

starflyergold

Moderator, Turkish Airlines Miles&Smiles & Accor ALL

Join Date: Apr 2009

Location: BRU

Programs: TK*G, Accor ALL Diamond

Posts: 8,214

Quote:

Originally Posted by dreamingbeyond

Is this still a common occurance, or should I take it on face value?

Just got this message myself - booking at the Mondrian Hong Kong and they have this ''lifestyle city & beach breaks" rate direct on Accor (equivalent to the Flexible Rate but with a different name).

Spoiler

But post booking it says the stay is ineligible for points! Is this an I.T. error or true? I can't seem to find any info anywhere from Accor's website!

I'd say it is an IT problem but if you want to make sure contact the hotel and flag this nonsense.

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