Originally Posted by
phltraveler
Visa was completely passive in 2021, but in 2023, took action... It could be anecdotal, but I take Visa's extremely strong posturing on the steps they will take as a sign that they're fed up.
I noticed this, too. For the merchants where I've complained about surcharges, Visa has followed up in recent months. Prior to last year, I only had evidence of the payment networks following up with a merchant on an issue unrelated to surcharges. (A restaurant had started requiring ID for card transactions due to still swiping cards after the liability shift but stopped doing so within weeks after my complaint.)