FlyerTalk Forums - View Single Post - Upgrade Shenanigans? [Consolidated]
View Single Post
Old Mar 25, 2024, 9:04 pm
  #313  
ExplorerWannabe
 
Join Date: Nov 2014
Location: USA
Programs: UA Gold, Marriott Gold
Posts: 1,213
Originally Posted by rbakker
Really? Maybe that's what happened in my case (my wife was at No 2, I was at No 1 and No 3 got upgraded). But this was at the gate, maybe that was the mistake.

They can make whatever rules they want but I think it's unfair to penalize people travelling on the same PNR.
It's not necessarily a penalty. They could well have a lot of past experience that upgrading one and not the other when 2 or more are on the same PNR causes problems both for the flight and the passengers. Even giving #1 the option if #2 definitely isn't going to get the upgrade could be problematic.
ExplorerWannabe is offline