Originally Posted by
alwaysquestions
Yes it was booked with AA. I tried putting the ticket number in as you suggest but that was where I got the new PNR and start from. I've got the original receipt which shows FLG in both directions and funnily enough the BA app missed the FLG return point off but AA didn't originally.
I'll have try and speak to AA on the phone tomorrow I think!
AQ
Yes, BA's app (and otherwise horrible IT) is known to just not include flights that aren't AA.
For each itinerary you should have 1 ticket number (starting in 001), and 2 PNRs, one on AA and one on BA. You don't need to worry about the BA one except for the purpose of assigning seats, the AA one is the only one that matters.
I'm a bit confused about where you are at right now in terms of finding what you need, so I don't know what else to suggest (unless you haven't checked your card statements), but AA should be able to find your PNRs.