Originally Posted by
corporate-wage-slave
In particular I'm not getting the issues at arrival at T5 where ground handling has simply not turned up for 15-30 minutes, which has a particular feature of 2023.
This has long been a feature of Heathrow and sometimes even at the likes of JFK.
Is getting someone to operate the airbridge, and/or clear the apron, down to BA or HAL?
The price of having an aircraft delayed because there wasn't an airbridge operator is unforgiveable on even the most basic of cost/benefit analyses. Or was this another pandemic hangover, struggling to get enough people through the security process?