Originally Posted by
izzik
Thanks for posting! I have found that AA ticketing may take up to 48 hrs, but you can always call the RTW desk and check on progress. I'm not sure if the agent has any way to "push" things along, but YMMV.
The cc charge will show as pending for a while, even after ticketing is complete. Who knows why.
Good luck if you voluntarily choose the OW tool -- I have found that any "crazy" itinerary will almost certainly trigger an error, even if it's a legit routing... or it may offer you only one carrier, despite having availability on multiple carriers.
Actually the OW site tool works perfectly fine on "crazy" itineraries too, I've certainly assembled enough of them and flown a couple. The issue is that it wants to defer ticketing to QF for most of them... something avoided if possible. Though having said that, I've had almost as bad of an experience trying to change a CX issued RTW the last 3 days, finally it got done. I truly believe that the AA desk is now the only reliable one, BA maybe number 2, but QF and CX aren't much different. I think CX takes a little less HUCA because they can at least process date changes without assistance. But routing changes are another story.
As far as ticketing queue goes with AA, I can't prove this but I suspect it's based on status. I've booked partner mileage tickets for others many times that got stuck in queue for ages, and all it took was for me to call and ask for them to push it, it was done in 5 minutes.