Originally Posted by drpabs

15 working days here. Emails sent yesterday as well as complaint raised. No response or points (810 owed) as yet. Whilst discussing another matter today, an agent on the Gold line said some nonsense about it now being 28 working days after the *first* flight in the booking. They really should change the offer wording on the website since the claim that the bonus points will be received within 14 working days is clearly now false.