Originally Posted by
frozenic3
It just seems like such a basic error - how is their system not able to handle this? Changes need to be made all the time so this must be a fairly prevalent issue.
To be honest the potential earnings not showing up for a single leg (such as my example above) is not the end of the world, just frustrating - but an entire booking not showing up in my bookings because of a change? Honestly that’s ridiculous.
They said to talk to your travel agent? Was this booked via a travel agent? As if that is the case, the travel agent may need to perform some actions, as it may be in a pending travel agent action state. Thus not showing to you as it is not confirmed currently or something.