FlyerTalk Forums - View Single Post - Buying Money Orders at Walmart (2024 onwards)
Old Mar 13, 2024, 7:49 pm
  #465  
ra7
 
Join Date: Aug 2005
Posts: 136
Originally Posted by radonc1
1. WM cannot just "reprint" your lost MO. MOs are negotiable instruments that you buy with other financial instruments such as credit or debit cards. You bought from WM a MO and paid for it with something such as a debit card or credit card or cash. The two transactions balance out. It is impossible to just make another MO without the balancing credit to go along with it.
2. Your local CU has both a physical record receipt of you depositing a MO as well as a video that each machine takes of each transaction. They must have seen the MO in order to reject it due to its being illegible or non-recognizable. For them to claim that they couldn't recognize the amount of the MO because the MO simply didn't exist is pretty ludicrous.
3. Your distant CU has no involvement in this game.
Press your case with the local CU manager. Bring your MO receipt, deposit receipt and a request to review the ATM video to substantiate your claim of making a deposit at the time indicated on your ATM receipt. That should be adequate in most cases but filing a complaint with the CFPB is always an option if all else fails.

Just another reason I use real live tellers when making deposits unless they are mobile deposits of checks.
Thank you. I will reach out to the bank manager and provide an update.
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