Originally Posted by
SK AAR
You should be able to (invol) rebook as long as award seats are available; you don't need promotional award seats to be available in order invol. rebook. Try calling again.
seems not any more the case...
They wouldn't even try to book the available full award seats any more, but push for the available one I class option...
The feedback exchange also didn't help:
"Based on your feedback we would like to inform you that different numbers of quotas are allocated to the website and call center systems for eligible flights, and there are differences in availability between systems.
As we mentioned on previous feedback you have been informed for only available flight on mentioned dates during your call."
TK does all what they can to destroy the loyalty after the devaluation of miles