FlyerTalk Forums - View Single Post - Schedule change on an award flight - What are my rights??
Old Mar 8, 2024 | 1:52 am
  #8  
SK AAR
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Originally Posted by sailsml
Is there a way through the TK mobile app that I could have contacted customer service to request help? I'm not seeing one, but I might be missing it.
There is none. My experience is the same as yours. Often neither TK website or app will provide any suitable rebooking options, if any at all. To think that you will be able to deal with schedule changes or cancellations in the app is way too optimistic/will most likely not be possible.
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