FlyerTalk Forums - View Single Post - Does anyone else find the SQ call centre incompetent?

Mar 6, 2024, 9:47 pm

#80

ermen

Join Date: Jul 2012

Location: HKG

Programs: BA(GGL) QF LTS CX AM, Hilton Diamond, PPL(A)

Posts: 1,654

yes the SQ call centre is absolutely terrible now after COVID.

Used to be staffed with people who can understand and get stuff done.

just trying to do redemption ticket changes now, and the incompetence hit rate is 100pc.

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