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Thread: LH group wants feedback on "Customer Friendliness"
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Old Mar 3, 2024, 11:01 pm
  #6  
FlyerLX
 
Join Date: Aug 2011
Programs: Star Alliance Gold, Oneworld Silver
Posts: 791
LH Customer service on the phone is a big problem- agents in contract call centres unable or unwilling to help because they do not have a working knowledge of English or German, the working languages of LH.
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