Originally Posted by
FlyingCow
Do you happen to live in Denmark? I always got limited mileage when living there (about 100 km per day or so); once I moved abroad and updated my address I was able to get unlimited mileage.
I used to live in Denmark, but now live in the U.S. My address has been updated to my U.S. address for quite a while. In fact, my current President's Club membership number is a completely new account from when I did live there.
But that's good information - it sounds like it's possible there is an issue with my location / residency in their system. Although I would have thought that the rate would have been much higher if they thought I was local. I'll investigate - thank you!
EDITED TO ADD: I've just reviewed my account which is only showing me a member since February 2023 and shows my U.S. address, U.S. phone number and U.S. Driver's license. Years ago, I had a different account number, also President's Club, with my Danish address, phone and Danish driver's license - this was primarily used for renting vehicles in the U.S. I also tried to make a reservation without being logged in, as a guest, and I'm also getting the limited kilometers.