Originally Posted by
SpaethCo
That doesn't align with the written policy in the guide to benefits for the card:
The Guide to Benefits can be obtained by going to:
https://myvisainfinite.com/premiumre...s/landing.html (you have to register with your card info)
I found an electronic copy of this document by going to Security -> Auto Collision Damage Waiver and then expanding the "Terms and Conditions" section.
The rep who gave you the bad information about coverage is from the same pool of folks you get to work with when you make a claim, so be prepared to spin the "will I get the rep of doom?" wheel if you have to make a claim.
Originally Posted by
guv1976
If we are indeed talking about the B of A Premium Rewards *Elite* Visa card, then the card's own webpage indicates that coverage is primary;
Originally Posted by
BigFlyer
I would trust the written info over what the underpaid person on the other end of the phone call told [MENTION=737107]neony77[/MENTION]. Every card is primary for for foreign rentals because US auto insurance policies do not cover outside the US and Canada.
Oh wow! Thanks guys! I did think it was strange since I was able to see it on the Visa Infinite benefits document as well but she took my credit card info to (apparently) pull up the info specific to my card and that's what she said! When I questioned her about it, she said each bank does "Visa Infinite" differently!
Thanks [MENTION=26809]guv1976[/MENTION] - yes it is Premium Rewards Elite card. After looking at your screenshot I was able to see it on my app as well! So much for card specific info from the benefits administrator!