So far, this process is painful again.

This morning I got a phone call about the equipment change. Could get a full refund or a change to another A380 flight. No Saver award availability was no problem.

Later today, after looking for some options in my agenda, called back. Change to my preferred dates was not possible due to.... no Saver availability....

I mean: ik appreciate that SQ offer a solution, but it's not easy to get it done. Now emailed customer relations again and hopefully I will get a solution after the weekend.