FlyerTalk Forums - View Single Post - Missing Miles and Q points submission- how long to get credited?
Old Feb 28, 2024 | 5:43 pm
  #7  
suziemay
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Originally Posted by rberk
My experience has been, if it is a partner flight, it is normal to be missing credit - I'm actually surprised when the credit shows up automatically.

Typically it appears months later after I have put in three or four requests.

Most of my partner activity would be CX, MH, or AA.
Seems like they are trying to impress a new Privilege Club member. I submitted missing Avios / Q points claims for three flights on AA / AA codeshare with BA via the app.
  • Submitted on 2/26
  • Received updates on all three from a human that the claims had been sent along to AA for verification on 2/27
  • Avios and Q points showed up in my account (!!!!)

I didn’t have any FF# attached to the flights as I was still contemplating whether to start fresh with QR or stick with CX where I currently have CX Gold/OW Sapphire status.

Seems like I shouldn’t expect this to be the normal experience but was pleasantly surprised nevertheless!
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