Originally Posted by
ironmanjt
I have a DONE5 ex-CAI issued by QF that's supposed to depart in a couple days...and unfortunately due to a medical situation can't get to CAI in time. If I understand correctly, one option is to cancel which it says is 5% of the fare of EGP 145,000 or around US$235.
Change fee is only $125...and I plan to keep the routing the same so maybe there's no charge for that as long as I have all my dates sorted? What's my best option for getting through to QF in time to do this? Thanks!
Just phone QF and hope for the best. Some (new) QF phone agents are poorly trained. IIRC the only QF in agents physically in Australia are in Hobart and answer queries from QF top their status holders. Unlikely you will get those.
My understanding changing the first segment is different from changing later segments. May be a full re-ticket ~ re calculation.
Good luck!