FlyerTalk Forums - View Single Post - Need a refund? Now you might need to wait for a specialist to process.
Old Feb 24, 2024 | 12:56 pm
  #7  
shoodawg
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Originally Posted by Adam1222
If you only started seeing this in the last week, that's odd. I've had that response on some tickets (usually if the ticket had already been reissued once) for literally years. Unclear what exactly how your multiple changes worked here but no reason to suggest there's any change in policy or practice.

​​​​​​It seems like you weren't actually seeking a refund but a second change to a ticket within 24 hours, making your title slightly misleading

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nope. Earlier this week ticket change was needed. So was intervention. Last night on another itenerary reprice didn’t need intervention but then after another price decrease, intervention was needed.
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