The map provider and location/navigation tech is from Atrius. It's the same maps in every airline app - including United, American, and WestJet. The airports themselves are responsible for maintaining the maps, including regular scans of nearby Wi-Fi networks or implementation of Bluetooth beacons which are used to triangulate the users nearby (because there's limited GPS indoors, of course - especially in a place like the YYZ AC Café).
The implementation of Atrius maps on iOS actually uses Apple's CoreLocation services. It's definitely the device. Not the app.
Originally Posted by
canadiancow
If an app designed to be used in a wide-open field produces bad results because the location data source doesn't work there, I don't blame the app.
But when you build an app that uses location data for purely indoor navigation, then yes, I expect the app-builder to test it under reasonable circumstances, and not tell people they need to leave the Cafe 30 minutes before boarding begins at D26.
Or, at the very least, pop up a giant warning that says "we can't detect exactly where you are, so maybe try specifying your location manually".
AC's app told a customer in the Cafe that the walk to D26 would take 37 minutes. That's entirely on AC.
I believe there's a way to (1) not use your device's "current location" at all by not granting the permission to the app (2) manually change the start or end point.
Covered it in my comment above, but AC's map tech is from a third-party, so that giant popup you suggested would be for the third-party to implement, not AC themselves. That said, on iOS, that third-party experience gets its location from iOS CoreLocation. I'm not sure if Apple provides a location accuracy/confidence score...?
---
Originally Posted by
yeg2where
On the iPhone app I boarding passes don’t seem to be working for me. - shows the pass at the end of check-in, but the “add to apple wallet” icon doesn’t do anything, and the passes don’t actually show up in the app. Late last year I could get around this by closing, reopening and manually adding the passes by entering the PNR. Today that just gives me an endless rotating circle of nothing happening.
anyone have any ideas how to actually get a mobile boarding pass?
I experienced this issue last week as well and wrote into their Digital team via an app review comment. They said it's an odd issue that doesn't happen to everyone, but it will be fixed February 27-28. I didn't have a problem this week though, so it's intermittent.