FlyerTalk Forums - View Single Post - Eternal seat assignment challenges on Star Alliance/Turkish with UA stock
Old Feb 20, 2024 | 10:51 am
  #31  
JimInOhio
10 Countries Visited
Community Builder
All eyes on you!
10 Years on Site
 
Join Date: Jun 2014
Programs: UA MM, Marriott LT Plat
Posts: 5,159
Originally Posted by cheltzel
There seems to have been some sort of change. Either on the Turkish or the United side.

I have an outstanding UA award flight from ORD to Africa that is a few months away. It was re-ticketed by UA a few months ago and that change went through and I was able to verify that UA 016 ticket numbers were changed in the TK PNR, on the TK website/mobile apps.

It was reticketd again in the last 24 hours and TK still shows the old ticket numbers, when I look it up on the TK mobile app. If I attempt to install the TK app on another mobile device and add/manage the PNR, it refuses to accept 016 ticket numbers.

My current plan is to let it alone for 24 - 36 hours (after saving screen shots and PDF prints of everything) and calling UA award reservations to see what's up if it doesn't straighten out. I am just posting here to share and to solicit any advice/counsel/etc.
I don't think these changes sync instantly across two airlines' systems. Give it a couple days.
JimInOhio is offline