FlyerTalk Forums - View Single Post - ExpertFlyer Help Desk, Information and Updates Thread
Old Feb 16, 2024 | 3:21 pm
  #3030  
apeortdz
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Join Date: Mar 2010
Location: PHL
Programs: AA Executive Platinum; Hilton Diamond
Posts: 2,753
Originally Posted by 747FC
I got a whole bunch of alerts today, and each one changed from their previous erroneous times to the correct and original times. Problem is that when I went into EF to see if the alerts were still active, not only were they not active, but there was no record of the alerts in the notified or expired tabs. Very weird.

Wish EF would communicate with its clients. An apology message letting us know that they are working on it would be the right thing to do.
An apology letter and a credit for a free month would be nice. Seriously!
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