Well this is a new one.
Had 208 euros of spend at Holiday Inn Vilnius. Applied 11 F&B vouchers. Checked with reception a few hours later to see they've been applied correctly. Told by reception they have, but they don't apply to alcohol so I now have 41 Euros overspent.
They can't/won't refund the 3 vouchers I've effectively wasted and just told me to buy more food and non alcoholic drinks (which I had no intention of doing).
Anyone else had this? I've used these in London, Gdansk, Maldives, Mauritius....no issues.
I've emailed amb help desk but not very happy.