Originally Posted by EJRofChicago

Had a three-night stay here earlier this month. Two nights on points, one night cash. Staff were overall excellent, if a bit overly formal (not a complaint, just an observation). Am Explorist so had my daily water bottles (much needed!) but didn't get any kind of preferred room that I could tell (and didn't get a good sense of how high occupancy was). Excellent fitness center. Had the buffet breakfast in the restaurant one morning and for ~US$36 per person, very much worth it (included made-to-order omelets plus hot and cold buffet items). Spouse and I were there for our first ever visit to CDMX and found it a convenient base for spending probably half our time right there in Polanco and splitting the rest of our time wandering farther afield all on foot -- got as far as Soumaya museum in one direction and the Angel of Independence traffic circle in the other direction. Hope to try one of the other Hyatts on the next visit to CDMX so as to be based in a different neighborhood but that's no criticism of this hotel specifically.