Originally Posted by
st530
Did this exact itinerary a month ago and only got a FL card when I checked in at MIA using JFK-LAX BP.
This time, I was instantly told I had FFD access although not without a lot of follow-up questions and a discussion behind the scenes between the desk agent and an out-of-sight supervisor. But all’s well that ends well!
Years and years later... we - the flyers - are still educating AA customer facing agents on access rules. (It is not a MIA issue... LAX, ORD, JFK etc... all have had issues over the years.)
i have said it before - why would AA not create laminated cards for access with examples? Redeyes are so common this should not be an issue.
A simple card could over 99% of the scenarios.