Originally Posted by WillTravel4Food

OK, so this is the first time I've come up against this with AS. Yesterday I tried to book an int'l partner award ticket for my 17 y.o. step-daughter. One way we will be traveling together, but on the return she will be traveling solo the final leg home (FRA-SEA on DE or HEL-SEA on AY). Tried online and as expected was instructed to call. So I called, and got the most interesting response. The first agent (Priority Line, btw) told me that I would have to call the airline directly to book this as it doesn't comply with AS policies. Yes, you read that right. They instructed me to call DE or AY to book the ticket using my AS miles. So at this point I realized what I was dealing with and asked to speak with a supervisor. When the supervisor came online, they didn't say call the partner airline to book. They simply said, booking unaccompanied minors on partners is outside their policy and it can't be done. The message on the website is there simply so they can tell you directly it is not possible. This forced me to book the flights directly with AY. So, so frustrating.