I received two responses from the original agent just now, a day after the response that I already had an open ticket. First, I was told it was being forwarded to the proper department. Then right after I get this garbage below telling me again that I didn't board the flight. How do I prove to these idiots that I boarded the flight?! Funny thing is usually I take I picture of the wing when I have my usual exit row as I like the animal mascots and the view of the gate area out the window but this time I had a poor seat in back and didn't take a pic.

I just told them that I boarded the flight and their computers are messed up or the agent screwed it up after I scanned my original boarding pass and she gave me a new one with a new seat.. same stuff I've told them 5 times...

​​​​​​Thank you for reaching back to Frontier Customer Relations. We appreciate your patient while waiting for our response.Iam sorry let me correct the last email, looking carefully into your flight notes I can see that you were informed by my teammate that you are not eligible for the miles since the flight was not boarded.The only miles added were the ones offered as customer gesture.If there is anything else, I can help you with please do not hesitate to let us know.

Edit:
Just in case anyone is wondering, I am not talking to them in the emails like I am here. I'm insulting them here but I'm very polite in the email even though I want to punch the screen at this point.

One more edit;

Just after I posted that edit, I got mad and sent this reply with a picture of the plane I had taken from the lounge.

I can't believe I keep being told I didn't board the flight. Usually I take a picture of the mascot on the wingtip when I have my usual window seat but unfortunately I was downgraded to a seat in back. I was the first one on the plane as I got to the gate just as they were announcing pre boarding for elite members. The agent was an African American woman about 5 feet 3" or so, give or take a few inches. Seated next to me were a Hispanic couple that didn't speak English. They ordered food on board as when we landed at Midway, he forgot the can of chips on the seat pocket and I told him in Spanish that he forgot his food. Please tell me how I know all these details of I didn't board the plane and how I got home. Also, this is my plane. You can zoom in on the tail numbers to verify. I took this from the lounge when it approached the gate about an hour and a half before the scheduled departure time.


Last Edit:
I followed advice I gave to someone in another thread. I decided to file a DOT complaint as well. I have given F9 more than enough leeway and they deserve the ding at this point for the report. I wasn't sure if a DOT report was appropriate but after reading the following (I bolded the relevant part), I decided to make a report.

Please use this form to file a complaint or comment about service you received or requested from an airline or ticket agent that does not relate to airline safety or security. This may include, but is not limited to, topics such as flight delays and cancellations, overbooking, disability, tarmac delays, baggage, discrimination, refunds, ticketing practices, family seating, frequent flyer programs, charter flights, privacy and air ambulance service.